Terms & Conditions.

  • The following agreement outlines the terms and conditions for gift vouchers sold by Empire Retreat and Spa - empireretreat.com.au. By placing an order you agree to these terms and conditions.

    The empireretreat.com.au website is owned and operated by P&J Coleman trading as Empire Retreat ABN 52 755 605 038. You must read, acknowledge and agree to our terms and conditions before purchasing from our website.

  • If you purchase a gift voucher from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

    We use this information for billing purposes and these payments are made through a secure payment gateway.

  • Please choose carefully as we do not refund, return, or exchange gift vouchers if you change your mind or make a wrong selection (as supported by Australian Consumer Law).

  • We reserve the right to disclose your personally identifiable information as required by law when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our website.

    Empire is not liable for any losses or damages caused by this website or any website linked to or from this website.

    This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Empire is not responsible for the operation of or content located on or through any such site.

  • This site is owned and operated by Gillin Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Empire.

    All software used on the site is the sole property of Gillin Pty Ltd or those supplying the software.

    All images appearing on this site are the sole property of Gillin Pty Ltd.

    You may use the content of this site only for the purpose of viewing, shopping and placing an order on this site and for no other purpose.

    No materials from this site may be not be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Empire. All rights not expressly granted herein are reserved.

    Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Privacy Policy

Thank you for visiting Empire. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

  • If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

    Please do not give us other personal or sensitive information.

    You may opt out of further contact from us at any time by emailing retreat@empireretreat.com.au.

  • In order to use the Empire website or registering for an account we may require information from you in order to provide the best possible service. All correspondence may also be collected and stored, particularly in regard to sales, support, and accounts including email. Any information collected by Empire is collected via correspondence from you or your company. This may be via email or directly through our website.

  • From time to time we may contact you for marketing purposes. If you wish to stop this contact you can unsubscribe via a link or contact our Customer Service at +61 8 9755 2065 and we will remove you from future communications.

  • The security of your personal information is important to us. When you enter sensitive information on our website, we encrypt that information using secure socket layer technology (SSL).

    We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

    If you have any questions about security on our Website, you can email us at retreat@empireretreat.com.au. If your information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at retreat@empireretreat.com.au.

  • To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

    Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

    Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

  • If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.

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    retreat@empireretreat.com.au